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DHFL Home Loan Customer Care Toll Free Number: New and old customers

Customer care numbers, particularly for DHFL home loan queries are separate for old and new customers (check below). If you don’t want to call the toll free number, call your nearest city branch instead (available from 9:30 am to 6 pm). DHFL branch contact numbers with relevant link is given below

If you are a new customer and don’t want to call its customer care, you can Apply online for DHFL home loan and one of their representatives will call you back. Alternatively, new customers can also SMS DHFL to 56677

From this page you get:
  • You get toll free numbers specifically for home loan queries
  • Your nearest branch contact details
  • DHFL Home loan Grievance Policy: What to do if resolution is not provided by customer care?
  • Important Email Ids (look between the lines for saving all important information with you)

DHFL Home Loan Customer Care: For New and Existing Customers

  • For New Customers: 1800 22 3435 (This is a toll free number accessible from Monday to Saturday between 10 am to 7 om)
  • For Existing Customers: 1800 3000 1919 (Also non-chargeable number). You can call between 9 am to 6 pm; Monday to Saturday

Note: Alternatively you can email at (response@dhfl.com) (for existing as well as new customers) for any product enquiry or complaint. You may request them for a call back on Email.
New customers willing to take a loan can also send the SMS (DHFL to 56677) .

Mailing Address
DHFL Customer Care
No. 301, 302 & 309, 3rd Floor,
Krishna Tower,
Plot No. 8, Sector – 12,
 Dwarka, New Delhi – 110075

DHFL Home loan Branch Contact Number: City Wise (Bangalore, Chennai, Mumbai, Pune, others)


City
Branch Contact Number






Bangalore
Jayanagar
Address: 1347/36, 2nd floor, Ragigudda Circle, South End, Main Road, 9th Block, Jayanagar, Bengaluru 560069
Contact: Tel: (080 41209254 /55, 41479601 - 604...Fax : (080) 41209256
Pincode: 560069

Koramangala
Address: No.58, L V Complex, 1st Floor, Diagonally Opp To Airtel Show Room, 7th Block, Kormangala, Bengaluru 560091, Karnataka
Contact: Tel : (080)25705881 - 886
Pincode: 560091





Chennai
Chennai Main
Address: The Blue Lace Brocade, Door No.2/75, 1st Floor, New Avadi Road, Kilpauk Garden, Chennai.600010
Contact: Tel : (044) 26474646 / 747 / 848..Fax : (044) 26474949
Pincode: 600010

Chennai Metro
Address: No. 5F, Century Plaza, 560 - 562, Anna Salai, Teynampet, Chennai - 600 018
Contact: (044) 24312379, 24347749
Pincode: 600 018

Chennai- Sales Vertical
Address: No.11, 1st floor, JVR Square, Ramakrishna Street, Porur Chennai - 600116.
Contact: Tel : (044) 24764225 / 24764205
Pincode: 600116

Chennai-OMR
Address: Door No.A1, Alkasha Centre, 3 / 331, Rajiv Gandhi Salai, OMR, Thoraipakkam, Chennai.600097
Contact: Tel : (044) 32577343
Pincode: 600097







Mumbai
Andheri East
Address: Premises no. 508, 509, 5th Floor, Anjani Complex, Opp. Guru Nanak Petrol Pump, Parera Hill Road, Andheri (East), Mumbai - 400099.
Contact: Tel : (022) 65357011
Pincode: 400099

Bandra East
Address: HDIL Towers, Ground Floor, Anant Kanekar Marg, Station Road, Bandra (East), Mumbai - 400051
Contact: Tel : (022) 61558100 / 101/ 150 /26470338 / 339...Fax : (022) 2658 2176
Pincode: 400051

Bhandup West
Address: Dreams Mall, Upper Ground Floor, L.B.S. Marg, Bhandup (West), Mumbai - 400078.
Contact: 022 6179 6800
Pincode: 400078

Borivali East
Address: Dheeraj Regency, Shop No. 18 - 20, Opp Bhor Industry, Off W.E. Highway, Borivali (East), Mumbai - 400066.
Contact: Tel : (022) 69001101 to 08...Fax : (022) 28867761
Pincode: 400066

Dahisar
Address: Diamoda, Unit no. 706, 7th Floor, Near Novelty Silk Mill Compound, Dahisar East, Mumbai 400068
Contact: (022) 61539700
Pincode: 400068

Fort
Address: Warden House, 2nd Floor, Sir P. M. Road, Fort, Mumbai - 400001.
Contact: Tel : (022) 61066800/ 22047092...Fax : (022) 22871985
Pincode: 400001

Ghatkopar
Address: 1A, 1st Floor, Nand Ashish CHSL, R. B. Mehta Road, Ghatkopar (East), Mumbai 400077
Contact: Tel : (022) - 65301386 to 93
Pincode: 400077




Pune





Chakan
Address: Shop no. 1&2, 1st floor, Vishal Market. Near Vishal Garden, Shikrapur Road, Chakan Taluka Khed, Dist .Pune - 410501.
Contact: Tel: (02135) 654849
Pincode: 410501


Pimpri
Address: Unit No 11, 12, 37, Gr Floor, Jewel Of Pimpri, B wing, Opp PCMC, Pimpri Chinchwad - 411044.
Contact: Tel: (020) 65331890
Pincode: 411044


Wanawadi
Address: 2nd Floor, Sacred World, Sr. No. 75/2/2B, Wanawadi, Pune - 411040
Contact: (020) 69202668
Pincode: 411040


Pune
Address: CTS # 2840, S No 106/107, Lohia Jain Arcade, Friends Park Society, Near Chatushrungi Mandir, Senapati Bapat Road, Pune- 411 016
Contact: 020-25682000
Pincode: 411 016



Find your Nearest DHFL Branch from here. Just, type in your city and state name and contact your nearest branch. Also, get regional offices and service centers contact number

DHFL Home loan Grievance Policy for Existing Customers

  1. First, you have to call the dhfl home loan toll free number (1800 3000 191). Make sure to keep your loan application number handy while calling them. This is the first thing they are going to ask from you. Alternatively, you can also call the branch manager of city by dialing your branch number
  2. If you are not satisfied with their customer care, you can Email the nodal officer at nodalofficer@dhfl.com
  3. If you are not satisfied  with the resolution provided by Nodal Officer, you can email the DHFL CEO at ceo@dhfl.com
Note:If going through the Grievance Mechanism Policy does not give you an appropriate solution according to you, you can approach the National Housing bank by lodging a complaint at https://grids.nhbonline.org.in/ 

Complaint Redressal Cell
National Housing Bank
Department of Regulation & Supervision,
4th Floor, Core 5A,
India Habitat Centre,
Lodhi Road,
New Delhi – 110 003

DHFL International Contact Number:  Homeloans for UK, US and UAE NRIs


UK
Dewan Housing Finance Corporation Ltd.
Santon House,53-55 Uxbridge Road, London W5 5SA.

Tel: +44 (0) 20-8579 1711
Fax: +44 (0) 20-8579 1712
E-mail: london@dhfl.com
USA
Dewan Housing Finance Corporation Ltd.
Santon House,53-55 Uxbridge Road, London W5 5SA.

Tel: +44 (0) 20-8579 1711
Fax: +44 (0) 20-8579 1712
E-mail: usa@dhfl.com
UAE
Dewan Housing Finance Corporation Ltd.
P. O. Box 48991, Office No. 211,
2nd Floor, Atrium Centre,
Khalid Bin Al Waleed Road (Bank Street),
Bur Dubai, UAE

Tel: 00-971-4-3524905 Mobile: + 971529134841 / +971505351172 / + 971507549120

Fax: +97143525906
E-mail: dubai@dhfl.com


-:Learn more about DHFL NRI Home Loans Interest rates, eligibility criteria and more

For any further enquiry regarding the DHFL customer care, drop your comment for the Active Customer Care team to respond back 

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