Connect Broadband Customer Care |chandigarh/amritsar/patiala/others

Connect broadband has separate customer care numbers for handling billing queries/disputes and for wireline faults, internet and technical complaints. It also has dedicated customer service centers in all the 6 cities (and nearby) of Punjab in which it is operating. If you do not wish to call the Connect broadband customer care, you can visit the nearest customer service center of your city; the addresses of which are given below.

In case you are not satisfied with the customer care, you can call the Connect Zone broadband appellate authority, available on 172-5013060. The complete address with name and details is given below. If just want just want to know about the availability of Connect broadband (and wireless) in your city; you can visit this Connect Zone feasibility page. You just have to select your zone name, city name and whether you would like to opt for simple Broadband or the wireless one

Connect Broadband Customer Care: Billing & Wireline faults/Internet/Technical Complaints

1. For Product inquiry and billing you have to dial 1725050505
2. For Wireline Faults/ Internet/Technical Complaints, dial 1725055355

If you have subscribed to a telephone connection or have phone card or CDMA mobile handset; then you can also dial the following numbers:

• Dial - 198 (toll free) For Wireline Faults, Internet and Technical Complaints
• Dial - 155223 (toll free) For VAS Deactivation
• Dial - 199* For Product & Scheme/Billing
• Dial - 1999 For Enterprise Solutions
• You can also email the Connect broadband customer care @ customercare@infotelconnect.com

Connect broadband customer care centers

The company has service centres in all the major cities of Punjab namely Amritsar, bathinda, Chandigarh, Ludhiana, Jalandhar and Patiala. You can buy all the major cities of Connect Zone here. Currently, the major services include phone to mail, Audio Conference bridge, Video Conference, Broadband Internet etc.

Here, you can buy phone cards, CDMA mobile handsets, Customer Premise Equipment (CPE) and Internet products. Aloso, you can make bill payments and register your complaints.

Connect broadband Customer Care Center in Chandigarh

1. Connect Care SCO 450-451, FF, Sector- 35 C, Chandigarh (Also the sales office)
2. Connect Care, S.C.F. 3, Sector 27-B, Chandigarh
3. Connect care D.S.S. 317, 1st Floor Sector 9 Panchkula, Haryana 134109
4. Connect Care, SCF 23, Phase 7, Mohali

Connect broadband Customer Care Center in Amritsar

1. Connect Care, S.C.O. 5, District Shopping Centre, Old Jail Road, Ranjit Avenue, Amritsar (Also the sales office)
2. Connect Care, Ground Floor, R.S. Tower, Hall Bazaar, Amritsar
3. Connect Care, S.C.O. 953/549, Near Saini ICE Factory, Near Milan Palace, Batala Road, Amritsar
4. Connect Care, Opp. Jaycee Motors, 100 Ft Road
5. Connect Care, 54 Kabir Park, Opp. Guru Nanak Dev University, G.P.O, Amritsar

Connect broadband Customer Care Center in Ludhiana

1. Connect Care, 3rd Floor, ELITE ARCADE, Mall Road, Ludhiana (also the sales office)
2. Connect Care, Professional Panel, Hemkunt Complex, Opp Bijli Ghar, Subhani Bulding, Brown Road, Ludhiana
3. Connect Care, Shop No 13, Sherpur Kalan, Near Water Tank Manku Market, Ludhiana View Map
4. Connect Care, Salh Complax, Dashmesh Nagar, Gill Road, Ludhiana
5. Connect Care, Plot No.369, R.K Road, Ind Area, Ludhiana
6. Connect Care, S.C.F. 06, G.Floor, G.T.B. Market, Khanna

Connect broadband Customer Care Center in Patiala

1. Connect Care, SCO 10, First Floor, Chotti Baradari, Patiala (Sales Office)
2. Connect Care, Near Main Post Office, Sangrur, Patiala

Connect broadband Customer Care Center in Bhatinda and Jalandhar

Jalandhar

1. Connect Care, K.M. Stone 8, G.T. Road, Opp Victoria Garden, Paragpur, (Also the sales office)
2. Connect Care, Main Sodal Road, GF, Back Side Sodal Mandir

Bhatinda

PLANNET CONNECT - II FLOOR,

AHLUWALIA COMPLEX, GURU KASHI MARG,

KAMRA SONS,OLD SABJI MANDI,

NERA EDWARD GANJ GUEST HOUSE

Connectzone head office and Registered offices

Head Office

B-71, Industrial Area, Phase 7,

Mohali, Punjab - 160055

Phone No - +91-172-5090000

Fax - +91-172-5090125

Registered Office

Quadrant Televentures Limited

(Formerly HFCL Infotel Limited)

Autocars Compound,

Adalat Road,

Aurangabad, Maharashtra- 431 005